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About the Course

Essential Training

  • 8 Hours of Training (Available for 30 Days from Start Date)

  • Online-On Demand Training Content -- Asynchronous

  • Available 24/7 (Internet Connection Required)

  • Includes Videos, Quizzes, & Final Exam

  • PDF’s of Presentation Handouts Included

  • 80% Required on All Quizzes prior to Unlocking Final Exam

  • 2 Hour Final Exam; 80% Required to Pass

Topics Covered:

  • Business Basics and Fundamental Paradigns to Change Culture

  • Basics of Problems and Problem-Solving Steps

  • Data Collection, Graphs, and Feedback Loops

  • Trend Charts, Stacker Bar Graphs, Pareto Charts, Histograms, Scatter Diagrams, & Defect Maps

  • Types of Activities & Wastes,

    Time Studies & Time Value Analysis

  • Root Cause Analysis & Tools: Fishbone Diagram, Cause & Effect Analysis, Types of Variation, Is-Is Not Analysis, Process Mapping & Flow Charts, 5 Whys, Tree Diagrams & Why-Why Diagrams, Causal Chains

  • Developing Solutions and Prioritization, Planning & Execution Tools (PDCA & Action Logs)

Key Takeaways:

  • Learn to Use Facts, Data, & Root Cause Analysis & PDCA to Solve Problems.

  • Learn how to quit dealing with the same symptoms and start reducing stress while improving performance.

Who Should Attend:

Problem-Solving is a core skill needed for every single level in an organization from top to bottom. It should start with members of Quality, Engineering, Continuous Improvement/Process Improvement, Managers, Supervisors, & Leads, then upper management, and staff & other employees. Fighting the same problems day in and day out is unnecessarily stressful and greatly hinders performance.

Fundamentals of Problem-Solving




8 hours - 1 Month

Your Instructor

Michael Asbury

Michael Asbury

Michael is a dynamic Master Trainer delivering over 17 classes for more than 30 colleges & 50 other organizations. His training & education includes: Certified Lean Six Sigma Master Black Belt,
Certified TOC Jonah (Theory of Constraints), Critical Chain Project Management, B.S.--Computational Physics & Mathematics, and Actuarial Science.

Over the past 20 years, Michael has had the opportunity to drive cultural transformation and significant results in a variety of roles and a wide range of projects for an accumulation of over $40M/yr bottom line impact on profit.

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