Essential Training

• 8 Hours of Training (Available for 30 Days from Start Date)

• Online-On Demand Training Content -- Asynchronous

• Available 24/7 (Internet Connection Required)

• Includes Videos, Quizzes, & Final Exam

• PDF’s of Presentation Handouts Included

• 80% Required on All Quizzes prior to Unlocking Final Exam

• 2 Hour Final Exam; 80% Required to Pass

Topics Covered:

• Business Basics and Fundamental Paradigns to Change Culture

• Basics of Problems and Problem-Solving Steps

• Data Collection, Graphs, and Feedback Loops

• Trend Charts, Stacker Bar Graphs, Pareto Charts, Histograms, Scatter Diagrams, & Defect Maps

• Types of Activities & Wastes,

  Time Studies & Time Value Analysis

• Root Cause Analysis & Tools: Fishbone Diagram, Cause & Effect Analysis, Types of Variation, Is-Is Not Analysis, Process Mapping & Flow Charts, 5 Whys, Tree Diagrams & Why-Why Diagrams, Causal Chains

• Developing Solutions and Prioritization, Planning & Execution Tools (PDCA & Action Logs)

Key Takeaways:

• Learn to Use Facts, Data, & Root Cause Analysis & PDCA to Solve Problems.

• Learn how to quit dealing with the same symptoms and start reducing stress while improving performance.

Who Should Attend:

Problem-Solving is a core skill needed for every single level in an organization from top to bottom. It should start with members of Quality, Engineering, Continuous Improvement/Process Improvement, Managers, Supervisors, & Leads, then upper management, and staff & other employees. Fighting the same problems day in and day out is unnecessarily stressful and greatly hinders performance.