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About the Course

Essential Training

  • 5 Hours of eLearning Training

Topics Covered:

  • Corrective Actions Terminology:

    • Non-Conformances, Corrections, Corrective Actions, Preventive Actions, Corrective Action Requests

  • Corrective Action Forms

  • 8D Problem Solving & Forms

    • D0 – Prep & Emergency Response Actions (ERA)

    • D1 – Team & Roles

    • D2 – Problem Description

    • D3 – Interim Containment Actions (ICA)

    • D4 – Root Cause Analysis & Verification (RCA)

    • D5 – Select & Verify Permanent Corrective Actions (PCA)

    • D6 – Validate & Implement Corrective Actions

    • D7 – Expand Prevention

    • D8 – Team Recognition

  • Data Collection Review, Types of Data, & Operational Definitions

  • Common Data Tools: Check Sheets & Basic Statistics, Trend Charts, Pareto Charts, Histograms, Stacker Bar Charts, & Scatter Diagrams

  • Defect Maps, 4-Blockers, and Identifying Improvement Opportunities

Key Takeaways:

  • Learn Corrective Action Terminology & Basics of Internal & Supplier Corrective Action Request Forms (ICARs & SCARs)

  • Learn how 8D Problem Solving Teams Identify and Address Root Causes of Problems with Effective Solutions

  • Gain Insight into using Data Collection, Defect Maps, 4-Blockers, & Identifying Improvement Opportunities

Who Should Attend:

This class provides core skills for responding to Corrective Actions with 8D teams. It is great for anyone responsible for the performance of a process (process owners), and is especially beneficial for leads, supervisors, managers, engineers, technicians, quality & improvement personnel. It's also useful for tracking for directors and executive leadership that act as sponsors or champions for 8D teams.

Effective Corrective Actions




5 Hours - 1 Month

Click to Enroll



Live Session

Dates &

Times (CST)

Any Day








Your Instructor

Michael Asbury

Michael Asbury

Michael is a dynamic Master Trainer delivering over 17 classes for more than 30 colleges & 50 other organizations. His training & education includes: Certified Lean Six Sigma Master Black Belt,
Certified TOC Jonah (Theory of Constraints), Critical Chain Project Management, B.S.--Computational Physics & Mathematics, and Actuarial Science.

Over the past 20 years, Michael has had the opportunity to drive cultural transformation and significant results in a variety of roles and a wide range of projects for an accumulation of over $40M/yr impact on profit.

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